1.Assess and analyze the current property situation by performing:
- Current Market Position Analysis
- Review and examine Hotels’ ratings, by analyzing reviews on trusted online sites, travel agents, tour operators and individual guests.
- Thorough research on all online reviews, as well as one to one meetings with travel agents and tour operators with detailed analysis & client feedback.
- Occupancy Rates Review.
- Sales Policies Analysis
- Rate policy Breakdown, Official Rates, Offers & Special Prices.
- Room Categorization & Rating.
- I.D.S & G.D.S. categorization & optimization.
- Current Tour Operators & Travel Agents contracts analysis.
- Marketing & Branding Analysis
- Assessment of the hotels overall brand and image.
- Review of hotel’s positioning on internet and social media.
- Revision of hotel’s current marketing plan.
- Operating Procedures Analysis
Regular Evaluation of:
- Guest relations.
- Staff efficiency & performance.
- Back office procedures.
- Accommodation experience.
- Catering performance.
- HR Analysis
- Assistance in employee assessment according to international industry standards.
- Service employees performance review.
- Competition Analysis
- Competitor tracking.
- Multiple factor analysis on competitor properties.
- Feedback & corrective actions.
